AppCare Application Support Services
Vantiva's AppCare service plans provide dedicated technical support for specific 3rd party applications.
With an AppCare service plan, we'll provide technical support, general troubleshooting, software upgrades, and other maintenance tasks tailored specifically to your application. Vantiva supports a long list of open source applications.
Application Support Plans
Vantiva provides affordable application support services so you can focus on business objectives and not have to deal with technical problems.
| Plan |
# of Supported Apps |
Price |
Sign Up |
| AppCare 1 |
1 |
$100/month |
Sign Up |
| AppCare 2 |
2 |
$200/month |
Sign Up |
| AppCare 3 |
3 |
$300/month |
Sign Up |
| Add-on |
1 |
$100/month |
Sign Up |
What's Included in AppCare?
- Installation and configuration
We'll install and quickly get it up and running without problems.
- Software updating and patching
New application updates are released periodically that improve functionality or security. We'll monitor updates and upgrade your application accordingly.
- Technical support and troubleshooting
We'll provide technical support tailored specifically to your application. If something doesn't seem to be working properly, we'll immediately work to resolve all issues.
- Network monitoring and data integrity
Since you application is run on Vantiva's Web Hosting platform, we'll provide all network monitoring to ensure maximum uptime and make daily backups of your important business data.
- Discounted rate for billable services
As an AppCare customer, when you want to customize or add functionality to your application, you'll enjoy a discounted hourly rate from Vantiva!
Supported Applications
- Wordpress, MovableType, Textpattern, and other blogging platforms
- Drupal, Mambo, Joomla, Typo3, and other CMS frameworks
- OScommerce, ZenCart, CubeCart, X-Cart, and other Ecommerce software
- vBulletin, phpBB, punBB, and other forum applications
- OpenRealty
- SugarCRM, vTiger CRM
- MediaWiki and other Wiki applications
- and more! Contact us if you have a custom application you'd like supported.
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