SiteCare Website Maintenance and Management
SiteCare is a monthly service plan providing fast, on-demand website maintenance and updating.
Want to spend your time managing and growing your business instead of dealing with technical details? With SiteCare, we'll handle all website maintenance for you. There's no need to learn technical material or hire in-house IT staff. Save time and money with SiteCare!
Monthly Service Plans
We've provide 3 service plans for varying needs. If you have special requirements, please contact us to discuss a custom SiteCare website maintenance plan.
Plan |
Updates |
Turnaround |
Price |
Sign Up |
Lite |
2 |
3 days |
$40/month |
Sign Up |
Standard |
5 |
3 days |
$80/month |
Sign Up |
Advanced |
8 |
2 days |
$130/month |
Sign Up |
Zoom Upgrade |
0 |
1 day |
$50/month |
Sign Up |
Extra Updates |
1 |
Same as your plan |
$20/each |
|
Which SiteCare plan should I use?
- Lite is ideal for small websites that do not need frequent updates.
- Standard is ideal for midsize websites that may need weekly updates.
- Advanced is suitable for frequently updated websites.
- Zoom is an upgrade that can added to any SiteCare plan to reduce turnaround time on all update requests to just 1 day.
- Additional updates beyond your normal allocation are $20 each.
Quick and Easy Website Updates
SiteCare's website maintenance plans covers content updates such as adding new products on an E-commerce website, editting text, adding announcements, changing images and colors, adding new pages, etc. Simply send in an update request and we'll implement the changes on your website in as little as 1 day! And if we don't complete your update request on time, it's free and we'll give you a service credit.
Service Guidelines
Update Requests
Simply email sitecare@vantiva.com and submit a detailed update request. Each update request is limited to 20 minutes of development time. Complex update requests exceeding 20 minutes will be split into multiple requests.
Turnaround Time
One business day is defined as being 24 hours from when the service request is made, not including weekends and major holidays. If your update request is not completed on time, it's free and we'll give you a service credit!
Payment and Renewal
SiteCare plans are billed on a bi-annual cycle. Your plan will be automatically renewed every 6 months until it is cancelled. SiteCare customers will receive an email notice before each renewal. SiteCare service fees are nonrefundable.
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