Enable customers to tap into a network of interoperable smart home devices.
Open Software for a Better Smart Home Experience
Every day, more customers are choosing smart home devices, which makes seamless connectivity a requirement for service operators. New partners, platforms, and products are launched every day – the only way to ensure consistent connectivity and a seamless user experience is by embracing open software platforms for more effective home network management.
We understand the importance of creating an open ecosystem for home applications. Vantiva’s open software architecture allows third-party developers to easily integrate their applications into our platform – creating a richer experience for customers.
By supporting interoperability between various third-party home applications, operators can provide a seamless smart home experience as part of their service offering. Operators can offer this as a new service to their customers – which may boost competitiveness and Average Revenue Per User (ARPU).
App integration allows operators to reduce call center costs. Implementing apps – such as Wi-Fi management, helpdesk remote access, and software agents to verify and solve network issues – can reduce complexity for technical support teams and speed up the resolution of customer issues. Vantiva makes sure these apps can be updated, maintained, and kept in perfect sync with hardware.
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At Vantiva, we understand innovation can lead to a richer customer experience. Let’s talk about how we can help you.