How operators can turn data into valuable knowledge to improve entertainment experiences and customer satisfaction.
Today more than ever, operators need an in-depth understanding of their customers usage habits, the content that is most valuable for them and the environment in which they consume that content. This information is essential for operators to identify areas of improvement and help them understanding how to develop new services which better fit their client’s needs.
Technicolor, known as Vantiva, has launched a survey among its customers base to determine how data analytics are used in video CPE devices, in which areas they are most valuable and where do operators stand in term of deployment.
You can see the findings of our survey in the following infographic.
Should you have any questions or want to know more about the data analytics solutions offered by Technicolor, don’t hesitate to contact your local sales representative.