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Vantiva is introducing a new gateway companion app: NaviGate. The app allows management of home networks along with the opportunity to offer value-added services from operators. NaviGate will allow for both client stickiness, the possibility of better understanding client usage and thus improve quality of service. Good broadband is now a necessity.
Connecting new Wi-Fi extenders, sharing a network with guests, performing speed tests or managing the Wi-Fi parental control are day to day situations where subscribers may need some assistance. Vantiva’s NaviGate allows users to monitor and manage their home network in real-time and from anywhere. This grants visibility and define internet access rules, as well as control advanced Wi-Fi settings.
For operators, NaviGate can also allow their subscribers to choose value added services (such as security, gaming optimization, bandwidth slicing…) As a cloud-based solution, NaviGate makes it possible to derive business intelligence that allows the operator to know more about their subscribers’ usages and then adapt, customize, and evolve their offerings. It can also interface with existing systems for expansion with customer services like trouble tickets, billing etc.
NaviGate is available for both Android and iOS devices. Its user-friendly interface provides real-time visibility into home networks, allowing for effective home network monitoring and management. Superior to using a PC for the job, the NaviGate app is always instantly accessible with a great user experience that promotes long-term user interaction and creates stickiness for the service resulting in a higher customer satisfaction and loyalty.
NaviGate is a companion for all Vantiva Gateways, check them out:
